Privacy policy

This Personal Data Processing Statement (“Statement”) explains how and why Orisil-Pharm collects, stores, uses, and discloses personal data, or Personal Data, as defined by applicable law (“Personal Data”). When you use our services or visit our websites and applications, you have rights and choices related to such Personal Data. For the purposes of this Statement, Personal Data also includes confidential Personal Data as defined by applicable privacy laws. The purpose of this Statement is to help you understand your options and rights related to the protection of Confidential Data.

Please note that this Statement applies to situations where we process Personal Data as a controller on our own behalf. How we process your data depends on how you interact with us (online or offline) and which of our websites you visit. This Statement describes how Orisil-Pharm uses data globally.

By visiting our websites or using any of our services, you acknowledge and understand that your Personal Data will be processed as described in this Statement. Where required by applicable law, you consent to the processing of your Personal Data. Your use of our websites or services, and any privacy-related disputes, are governed by this Statement and our Terms of Use, including applicable limitations on compensation and dispute resolution. The Company’s Terms of Use are incorporated into this Statement by reference.

TYPES OF PERSONAL DATA WE COLLECT

TYPES OF PERSONAL INFORMATION WE COLLECT

We may collect the following categories and types of Personal Data depending on what product or service you use:

Contact information: name, email address, mailing address, phone number.
Account information: When you register an account with us, we collect your name, email address, password, and any other information related to accessing your account.
Other identifying information: Your IP address, passwords and other sensitive authentication information, username, social media username, digital or electronic signature, and your photo if you provide it to us (e.g., for product reviews).
Biographical and demographic information: Date of birth, age, gender, citizenship, marital status.
Commercial information: Records of goods and services purchased, received, or considered, or other information about your purchase and consumption history.
Communications and interactions: When you email, call, or otherwise interact with our team members, we collect and store your contact information, messages, and our responses, including correspondence in chat rooms, social media, forums, and other information resources.
Professional or employment-related information: Employment history, job evaluations, education data, salary ranges.
Device and browser information: When you visit our websites or use our services, we may collect your IP address, browser type, domain names, and similar device and browsing information.
Website activities and usage: We also collect information about your activities related to your use of our services, such as links you click on, searches you perform, and other information about your activities and use of the website.
Location information: We may also collect or obtain information about your location, such as from your IP address. If you choose to enable location data sharing in your device settings, we may collect accurate location information, such as GPS coordinates, to deliver content most relevant to your location and improve your interaction with our services. You can disable location data sharing in your device settings.
Contests and promotions: If you participate in our contests and promotions, we collect information such as your name, age, email address, and other registration details. We may also use your Personal Information to award discounts, if available.
Events and other inquiries: We collect Personal Information related to your participation in our events and other inquiries you send us in connection with our services. For example, if you register for or attend an event hosted by us, we may collect information related to your registration and participation. When you fill out a “Contact Us” form, sign up for a newsletter, or otherwise request information, we collect and store information about your requests.
Preferences: We may collect information about your communication preferences, use of services, and any other settings or requests you make when you interact with us.
Business development information: To evaluate and pursue potential business opportunities, we may collect and obtain Personal Information about current, former, and potential suppliers, business partners, and agents, including your name, company information, contact information, and communication details.
Publicly available information: We may collect your Personal Information from publicly available databases and social media platforms regarding your interactions with us. For example, we may review job candidate profiles on LinkedIn or campaign participant profiles on social media platforms such as Instagram.

HOW WE COLLECT PERSONAL DATA

The Company collects Personal Information in different ways, depending on how you interact with us:

We collect Personal Information directly from you. This includes Personal Information that you provide to us through direct interaction with Orisil-Pharm via our services, websites, social media, registration, applications, surveys, etc. For example, we collect the data you provide to create an online account, send an information request, take advantage of special offers and discounts, register for Orisil-Pharm events, apply for a job online, or interact with us on Facebook, Twitter, Instagram, etc.
We collect Personal Information automatically. We collect certain Personal Information about your interaction with our websites, platforms, applications, and services using automatic data collection tools such as cookies. For more information on this, please see our Cookie Policy.
We collect Personal Information from publicly available sources in accordance with applicable law. This includes Personal Data published in public profiles, for example, on LinkedIn, Facebook, etc.
We collect Personal Information from third parties. We collect certain Personal Information from service providers and business partners. We receive this Personal Data from third parties who have permission to do so, in accordance with their own policies on the use and protection of Personal Data or in accordance with applicable law. For example, we may collect this data to obtain consumer feedback on products.

WHY WE COLLECT PERSONAL DATA

Orisil-Pharm processes your Personal Data solely on legal grounds. Further information on our legal basis for processing Personal Data is set forth below.

LEGITIMATE INTERESTS. When we use your Personal Information for:

To conduct business: to provide our services, ensure their operation, fulfill your requests, and perform similar service and support tasks.
Communicating with you: to respond to your inquiries, provide support regarding products and services, deliver important updates, administrative information, and mandatory notifications, and organize and monitor professional events, including your participation in such events.
Promote our products: to sell our products, send you (with your consent) news, information, and promotional materials about our products, services, brands, and contracts, and publish product reviews with your consent.
To conduct surveys and polls: to carry out surveys and polls, for example, for marketing analysis or to assess participant satisfaction.
Plan and manage events: plan and manage events, register participants, monitor attendance, facilitate participant interaction, and provide information about relevant events and services.
Improve and create products and services: to identify usage trends, understand how you and your device interact with our services, evaluate the effectiveness of our advertising campaigns, conduct surveys, suggest special programs, events, research, or promotions through our services, and analyze the market, consumer behavior, and preferences.
Personalize your experience when using our services: to present our services in a way that best suits your needs and to offer products and offers that meet your requirements – this is necessary to pursue our legitimate interests or the legitimate interests of third parties.

Important! Before we process your Personal Data to pursue our legitimate interests, we determine whether such processing is necessary and take into account the impact of our actions on your fundamental rights and freedoms.

AGREEMENT. When we use your Personal Information for:

To provide you with access to our online services, applications, and platforms, and to manage your accounts.
Your identification and authentication: to enable you to create and access accounts on our systems, and to identify and authenticate your identity.
To process your payments and facilitate future transactions.

LEGAL OBLIGATIONS. When we use your Personal Information for:

To fulfill legal or regulatory obligations for Orisil-Pharm, including monitoring the safety of our products, minimizing side effects, preventing and investigating violations. We may also use your Personal Information for administrative purposes, to comply with state registration requirements, declarations, or to conduct audits.
To respond to legal requests from administrative or judicial authorities in accordance with applicable law, to comply with court orders/subpoenas, or legal procedures.
To ensure security and protect our rights and interests, to monitor and prevent fraud, to ensure the security of our services and operations, to protect the rights, confidential data, and property of Orisil-Pharm or third parties, and to apply available legal remedies or limit potential losses (if necessary).

CONSENT. When we use your Personal Information for:

Sending you marketing and advertising materials related to your interaction with our digital assets, including websites, newsletters, and mobile applications.
Processing your health data in connection with your interaction with our products and services.

Important! If you grant us permission to use your Personal Information for a specific purpose, you have the right to withdraw that permission at any time. You can do so by contacting us at the address below, and we will stop using your information for some or all of those purposes.

HOW WE SHARE PERSONAL DATA

We may disclose the Personal Information we collect (with your consent if required by applicable law):

To our subsidiaries and affiliates, if permitted and required by law.
Suppliers to whom we entrust the provision of certain services. Examples of our suppliers include email, IT, and SMS service providers, hosting providers, analytics companies, advertisers, payment processors, customer support providers, and order-processing service providers. Such providers have limited access to your Personal Data, only to the extent reasonably necessary to perform the services provided. They are usually required to process the Personal Data obtained in a manner consistent with applicable privacy laws or this Notice. Providers processing your Personal Information on our behalf must also take reasonable security measures.
To other website users: All information you post on our websites, including reviews, comments, and other content, will be available to users of those websites at your instruction.
To third-party analytics and advertising partners via cookies and with your consent, in accordance with our Cookie Terms and Conditions, to process payments, manage customer relationships, provide advice, send emails, collect product reviews, and provide support.

We use Google’s services, including Google Ads and Google Analytics, which use cookies and similar technologies to collect and analyze data about the use of this website or mobile app, create reports on activity and trends, and personalize ads. To learn more about Google’s privacy policy, visit: Google Privacy Policy and Terms.

To purchasers or other successors in interest in the event of a merger, acquisition, reorganization, or sale or transfer of some or all of Orisil-Pharm’s assets.
To governmental authorities or agents for mandatory reporting purposes, including the reporting of adverse reactions, tax reports, or compliance with other reporting requirements.
To regulatory authorities, courts, or third parties for the purpose of complying with a court order or as required by law, including responding to lawful requests from government authorities or ensuring your safety or the safety of others.
To data protection service providers, law firms, law enforcement, and data protection authorities in the event of a suspected data security breach, to contact third-party organizations such as data breach detection experts or relevant government authorities.

STORAGE OF PERSONAL DATA

We retain Personal Information only for the period of time necessary to achieve the purposes described above, as required by law, for the collection of fees owed, or for the investigation or defense of legal claims. [After this period, we may keep Personal Information in anonymized or aggregated form, provided that the information does not identify you personally].

ENSURING PROTECTION OF PERSONAL DATA

We take reasonable physical, electronic, and administrative measures to ensure the confidentiality and protection of the Personal Information we receive. Despite our efforts to secure our information systems, no website, mobile application, computer system, or method of transmitting information over the Internet or other public networks can guarantee absolute security. We recommend that you exercise caution when using the Internet.

HOW WE STORE PERSONAL DATA

We implement and apply processes and security measures to protect your Personal Data stored with us from misuse, interference, or loss, as well as from unauthorized access, alteration, or disclosure. These processes and systems include: [the following elements are presented solely as examples

Application of identity and access management technologies to control access to systems where Personal Data is processed and stored;
Commitment of all employees to adhere to internal policies and practices related to information security;
Monitoring and regular audits of our practices to ensure compliance with internal policies and industry best practices.

Access to Your Personal Data and its Correction

You may submit a request for access to your Personal Data or its correction by contacting us as specified below in the ‘Contact’ section. Please note that there are circumstances in which we are not obligated to provide access to your Personal Data or to correct it. We do not charge a fee for a request to access or correct your Personal Data; however, we may require reimbursement for reasonable costs associated with providing the information (e.g., photocopying costs or the time needed to gather a large amount of material). We will respond to your requests for access to or correction of Personal Data within a reasonable time and take all reasonable steps to ensure that the Personal Data we hold is accurate, up-to-date, and complete.

Complaints
If you have complaints regarding how we have handled privacy-related issues, including your request for access to or correction of Personal Data, you should contact us using the contact details provided in the ‘Contact’ section below. We will review your complaint and determine whether it requires further investigation. We will inform you of the outcome of this investigation and any further actions taken as part of our internal process.

AUTOMATIC DECISIONS

Automated decisions are defined as decisions concerning individuals that are based solely on automated data processing and have legal consequences or otherwise significantly affect those individuals. We may make automated decisions regarding you or your Data. In the event of an automated decision being made, the individuals affected will have the opportunity to present their position on the decision and object to it.

CONFIDENTIALITY OF CHILDREN’S DATA

Our services are not intended for children, and therefore we do not knowingly collect Personal Data from children under the age of 16. If we discover that a child under the age of 16 has provided us with Personal Data in violation of applicable laws, we will remove that information from our systems. If you are a parent and believe we have collected information about your child in violation of the law, please contact us using the information provided in the “Contact” section.

LINKS TO THIRD PARTY WEBSITES

Our website may contain links to third-party websites and content. We do not control these websites or their content, and we are not responsible for the privacy policies of third-party sites. We recommend reviewing the privacy policies of these companies to understand how they use your information.

INTERNATIONAL DATA TRANSFER

Orisil-Pharm may transfer your Personal Data abroad, where affiliated and subsidiary companies assist in processing data for the above-described purposes. These are primarily countries within the European Economic Area (“EEA”) or countries approved by the European Commission, where data protection laws are the same as in the European Union or generally equivalent. However, sometimes data may be transferred to countries that do not provide the same level of protection. In such cases, we will make reasonable efforts to safeguard your Personal Data based on agreements, implementing appropriate or acceptable protective measures.

CHANGES TO THIS NOTICE

We may occasionally update this Notice, so we encourage you to regularly check its current version. We recommend reviewing our privacy policy each time you interact with us. In some cases, we may also notify you of changes to this Notice, for example, through a pop-up banner on the website.

CONTACT US

If you have any questions about this Notice or our privacy practices, please contact us at: orisilpharm.feedback@gmail.com or send a letter to: Ukraine, 79019, Lviv, Chornovola Prospekt 45 A, building 5, tel. +380 32 297 04 06.